Questions about Yoloha

HOW MUCH DOES SHIPPING COST?

Shipping is FREE on all orders $170 and up to continental USA destinations. Shipping costs may vary depending upon the rates offered by our shipping carriers and promotions we may run. Please check your cart or checkout page for current shipping rates.

 


 

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

We ship all products (including personalized products) out via UPS or USPS priority within 24 hours during business days. (Monday - Friday)

USA Delivery Times for Free Shipping:

2-3 days to Eastern Time Zones | 3-5 days to Central and Mountain Time Zones | 4-6 days to Pacific Time Zones

International Delivery Times:

3-5 Days for Priority Express | 6-10 days for Priority International Please be aware customs may hold your package for a longer period of time.

Questions about shipping? Email us at shipping@yolohayoga.com or call 877-522-6698

 


 

Will I be charged any duties or taxes for International Shipments?

CANADA

In some cases Canadian duty and taxes will be due when your package arrives. These rates vary depending on the total of the order and the location it's being delivered to. You can use the following link for an estimate of these charges: http://cbsa-asfc.gc.ca/travel-voyage/dte-acl/est-cal-eng.html

All other international destinations

In most cases your country will add duty and taxes that are due when your package arrives. These rates vary depending on the total of the order and the location it's being delivered to. Please consult your government web site for a duty, tax, or VAT estimate. Our products are classified as "sporting goods, exercise equipment" and the EIN is 46-4026090.

 


 

Do you ship to all international destinations?

We ship to most locations. If placing an order and shipping is not available for your country email us at shipping@yolohayoga.com

 


 

What do you ship your products in?

We are committed to caring for our planet. The mats are shipped in recycled cardboard boxes with minimum packaging materials. Accessories are wrapped in recycled Kraft paper. Please recycle these materials so they come back around for us to use again!

 


 

What is your return policy?

Visit our returns policy page for more information.

Holiday Return Policy: Orders placed between 11/1/16 - 12/31/16 will be eligible for returns through 1/31/17.

 


 

How do you take care of your cork mats and towels?

For cleaning we recommend using the Detox Spray once a week with light use or after each practice with heavy use, especially in hot yoga. Detox spray prevents and removes the build up of your body's oils which can decrease grip over time. Always lay mat out flat to dry.

Care for the Original and Native Series Cork Mats

NEVER fold or crease your mat, roll it up loosely. To make the best; non-slip, self cleaning and healthiest surface to practice on in the world we use ZERO adhesives and chemicals to bond the raw cork particles together. This is achieved only by heat and steam! If the cork surface does crack from folding or creasing, it is strictly visual and does not affect the feel or durability of the mat. Repair is easy. Simply use any clear drying wood glue (ex: Elmer's school glue). Loosely roll up your mat until the crack shows, add glue inside the crack. Unroll mat until flat and wipe off excess glue. Allow to throughly dry before using, according to the glues instructions.

 


 

Any extra tips?

The cork surface increases grip when wet. Use a Grip Spray or sprinkle water on your mat where your hand and feet go before practice for added traction.


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