We are a small family business that firmly believes and stands by all of our handmade yoga products.
If you are not 100% satisfied with your purchase you can return for a full refund or exchange within 60 days. No questions asked.
How to Return
Email us at [email protected] and we will respond you within one business day. Refunds will be issued to the original credit card or paypal account used for purchase. Yoloha is unable to refund initial shipping fees and return shipping costs.
Several types of goods are exempt from being returned. Personalized products, e-gift cards and downloadable products are non-returnable.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Typically takes 12 hours for transfer to process.
Personalized items cannot be refunded unless defective or damaged during shipping.
We will exchange your item if defective or damaged during shipping. Shipping costs will be covered by Yoloha. If you need to make an exchange please email us at [email protected] or call at 877-522-6698
Damaged, Lost or Stolen Packages
Yoloha is proud to partner with Route, the leader in package protection and tracking solutions. By selecting Route+ at checkout your order will be protected from damage, loss, or theft. In the unfortunate case that your order never comes or is broken upon arrival, you can easily file a claim with Route and receive a replacement or be fully reimbursed. We are excited to offer this service to you and we highly recommend you use Route+ package protection at checkout.
Purchased Route+ and need to file a claim? File here