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We are a small family business that firmly believes and stands by all of our handmade yoga products. If you are not 100% satisfied with your purchase you can return for a full refund or exchange within 60 days. No questions asked. Any issues beyond the 60 days whether its a year or 20 years from now we will work with you one on one to make sure the products you use are helping your practice. To contact us about your return please email us at firstname.lastname@example.org
Fill Out A Returns Inquiry Form and we will contact you within one business day. Refunds will be issued to the original credit card or paypal account used for purchase. Yoloha is unable to refund initial shipping fees and return shipping costs.
Several types of goods are exempt from being returned. Personalized products, e-gift cards and downloadable products are non-returnable.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Typically takes 12 hours for transfer to process.
Customized items cannot be refunded unless defective or damaged during shipping.
We will exchange your item if defective or damaged during shipping. Shipping costs will be covered by Yoloha. If you need to make an exchange please fill out a Returns Inquiry Form or contact us at email@example.com or 877-522-6698